Cocoa Calypso Terms and Conditions

Last Updated: [November 21st, 2025]

Welcome to Cocoa Calypso. By accessing or using our website, www.cocoacalypso.com, you agree to the terms and conditions outlined below. Please read them carefully before using our site or placing an order.

1. General Overview

Cocoa Calypso operates this website to offer handcrafted chocolate bars and chocolate confectionaries inspired by Caribbean flavors. By visiting our site or purchasing from us, you acknowledge that you are engaging in our service and agree to comply with these Terms and Conditions. These terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Online Store Terms

By using our store, you confirm that:

• You are at least 18 years old or have permission from a parent or guardian.

• You will not use our products for unlawful or unauthorized purposes.

• You will not transmit any harmful code that could disrupt our services.

Violation of these terms may result in immediate termination of your access.

3. Product Information

We do our best to display accurate product descriptions, images, ingredients, and allergen information. However:

• Colors, shapes, or product appearance may vary slightly due to photography or natural variations in handmade items.

• Ingredients and nutritional information may change without notice.

• If you need clarification about ingredients or allergens, please contact us before purchasing.

4. Pricing and Availability

Prices for our products are listed in USD and may change without prior notice.
We reserve the right to:

• Modify or discontinue products at any time.

• Limit quantities based on availability.

• Refuse or cancel any orders that appear fraudulent or suspicious.

If we make changes to or cancel an order, we will attempt to notify you using the email or phone number provided at checkout.

5. Order Processing and Shipping

We ship throughout the United States. Shipping times vary depending on your location and the selected shipping method.

Please note:

• Orders typically process within 2 to 5 business days.

• During warm seasons, we may ship with cold packs or adjust shipping schedules to protect chocolate integrity.

• Cocoa Calypso is not responsible for delays caused by shipping carriers or incorrect delivery information provided by the customer.

Once your order has shipped, you will receive a confirmation email with tracking details.

6. Returns and Refunds

Due to the nature of our edible products, all sales are final.
However, we want you to enjoy your Cocoa Calypso experience. If your order arrives damaged or incorrect, please contact us within 48 hours with photos so we can review your case.

We may, at our discretion, offer:

• A replacement shipment

• Store credit

• A partial refund

We cannot offer refunds for:

• Incorrect addresses provided at checkout

• Packages left outside and products melted

• Delivery delays caused by carriers

7. Intellectual Property

All content on the Cocoa Calypso website, including logos, product images, branding, text, and graphics, is the property of Cocoa Calypso and may not be copied, reproduced, or used without written permission.

8. Privacy

Your privacy is important to us. Personal information submitted through the site is governed by our Privacy Policy. Please review it to understand how your information is collected and used.

9. Third-Party Links

Some content on our website may link to third-party sites. We are not responsible for the content, accuracy, or policies of external sites.

10. Prohibited Uses

You agree not to use the site for:

• Any unlawful purpose

• Harassing, abusive, or harmful behavior

• Uploading viruses or malicious code

• Collecting personal information of others

• Violating intellectual property rights

We reserve the right to suspend service to anyone violating these terms.

11. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.”
We do not guarantee:

• That the website will be uninterrupted or error-free

• The accuracy of all information

• That purchased items will meet your expectations

12. Limitation of Liability

Cocoa Calypso is not liable for any:

• Direct or indirect damages

• Loss of profits or revenue

• Data loss

• Damages arising from use of our products or website

Some states do not allow limitations on liability, so these rules may not apply to all users.

13. Indemnification

You agree to indemnify Cocoa Calypso from any claims or demands arising from your breach of these terms or violation of any law or rights of a third party.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.

15. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

For questions about these Terms and Conditions, email:

📧 info@cocoacalypso.com